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Troubleshoot
Welcome to the troubleshooting page for Symbols. Here, you'll find solutions and workarounds to common issues.
Welcome to the troubleshooting page for Symbols. Here, you'll find solutions and workarounds to common issues.
Welcome to the troubleshooting page for Symbols. Here, you'll find solutions and workarounds to common issues.
On this page
On this page
I am having issues with platform / toggles not working!
I am having issues with platform / toggles not working!
I am having issues with platform / toggles not working!
At the bottom of the settings menu, you will find both “Data” & “Schema” information tables that houses your entire project information. You can use these as a fallback plan to make any changes you require by code, whenever you encouter issues on the platform.
Data: Project data itself, such as the code of the component or page
Schema: Project metadata, such as how the project is presented (labeled/organised) in platform. This could be the title & category of a component.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
Design system pages / toggles in editor mode aren’t working
Design system pages / toggles in editor mode aren’t working
Design system pages / toggles in editor mode aren’t working
Switching to “code” mode to make changes for any of the design system pages, will always work and therefore acts as a workaround for this issue.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
My browser goes blank/black and gets stuck with the Symbols logo
My browser goes blank/black and gets stuck with the Symbols logo
My browser goes blank/black and gets stuck with the Symbols logo
Try the following to solve this whenever it happens.
Refresh brower window
Edit the URL to https://symbols.app/dashboard to reset it
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
Switching between projects mixes up some of the projects together
Switching between projects mixes up some of the projects together
Switching between projects mixes up some of the projects together
TIf you are finding some of the component / page libraries showing some of the previous project you just switched from, please refresh your browser. This should correct it. Your project is safe and no changes have been made, it is just a platform render issue.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
Nothing happens or my screen freezes whenever I click on a component
Nothing happens or my screen freezes whenever I click on a component
Nothing happens or my screen freezes whenever I click on a component
Whether clicking on a component / page doesn’t make it go into preview mode (appear), and or your screen appears to have frozen, try the following...
Refresh your browser > This should make the component / page appear
Click the collapse button in the top right (platform thinks component in open), and try selecting the component / page again.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The left sidebar menu disappears whenever I switch projects
The left sidebar menu disappears whenever I switch projects
The left sidebar menu disappears whenever I switch projects
Click on the Symbols logo in top left corner several times until it resets back to dashboard.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
My project data appears to have gone missing!?
My project data appears to have gone missing!?
My project data appears to have gone missing!?
Not to worry, your project data is safe and can be recovered (we regularly take backups) :) It is just a platform rendering issue.
You just need to contact us to manually recover any project data you are missing.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
The most common use cases for Symbols are:
Build UIkits / design systems: components, pages style guide, functions etc.
Building web applications: SaaS products, internal tools & integrations, customer portals, etc.
Building websites: landing pages, personal portfolios, blogs, marketing websites, online stores
These use cases are distinct, yet they share many similarities and overlapping requirements. Enhancements in one area often directly benefit others. Symbols leverages this commonality, providing a unified visual platform and a single source of truth for all.
Learn more about each use cases by following the above links.
If you have any questions or need assistance, please don't hesitate to contact our support team at support@symbols.app
If you have any questions or need assistance, please don't hesitate to contact our support team at support@symbols.app
If you have any questions or need assistance, please don't hesitate to contact our support team at support@symbols.app